Returns & Exchanges

Your satisfaction is important to us. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

Returns are accepted within 30 days of receiving your order.

To be eligible for a return, items must be:

  • Unworn and unwashed
  • In their original condition
  • Returned with original tags (if applicable)

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Final sale items
  • Gift cards
  • Customized or personalized products

Exchanges

Need a different size or color? Contact us, and we’ll do our best to accommodate exchanges based on product availability.

Refunds

Once your return is received and inspected, refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.

Return Shipping

Unless the return is due to our error or a defective product, customers are responsible for return shipping costs.

For return assistance, contact:

Email: faithandflatsoutfitters@gmail.com